Merton Flowers Accessibility Statement
Our Commitment to Accessibility at Merton Flowers
At Merton Flowers, we are dedicated to creating an accessible online experience for all of our customers. We believe that everyone, regardless of ability or technology, should be able to enjoy the beauty of Merton Flowers and shop for fresh blooms online with ease. Our goal is to ensure that every customer from the Merton community and beyond can navigate, understand, and interact with our online store without barriers.
WCAG 2.1 AA Compliance
To provide a robust and user-friendly experience, the Merton Flowers website has been developed and evaluated according to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards are designed to make web content more accessible to people with disabilities, including those with visual, auditory, cognitive, or motor impairments. By adhering to WCAG 2.1 AA standards, we strive to remove barriers so that ordering Merton Flowers online is a seamless experience for everyone.
Support for Screen Readers and Assistive Technologies
We understand that our customers may use a variety of devices and assistive technologies. Our website is designed to be compatible with popular screen readers and other accessibility tools. Interactive elements such as forms, navigation menus, and checkout pages include appropriate labels and structure, ensuring a smooth experience when navigating with screen readers. We regularly review our site to maintain compatibility and welcome feedback to improve further.
High Contrast Design and Readability
Merton Flowers recognises that clear visibility is vital for a rewarding shopping journey, especially for customers with low vision or color sensitivity. We maintain a high contrast between text and background throughout our website to enhance readability. Colour choices and font sizes are selected to ensure that product details, instructions, and essential information stand out clearly for all users.
Accessible Ordering for All Merton Customers
Accessibility is integral to delivering excellent service across Merton and the surrounding areas. Our accessible Merton Flowers website enables every customer to explore our floral arrangements, place orders, and complete checkout with confidence. Features such as logical page structure, clear navigation, descriptive images, and adaptable layouts work together to offer everyone an inclusive shopping environment online.
Feedback and Contact for Accessibility Issues
If you encounter any accessibility barriers while using the Merton Flowers website, we encourage you to let us know. We appreciate and value your insights and are committed to addressing any issues swiftly. Your feedback is essential as we continue to improve our service and ensure that all Merton Flowers customers can enjoy a fully accessible online experience. You can reach out to us through our website’s contact form or by using any of the contact methods provided on our site.
Continuous Improvement and Ongoing Efforts
Accessibility is not a one-time goal, but an ongoing commitment. Merton Flowers is dedicated to regular evaluation and enhancement of our website to keep pace with evolving best practices and emerging standards. We invest in staff training, seek community input, and undertake periodic reviews to sustain and improve the accessibility of our digital presence.
